Customers will receive a Project ID number in their informational package when DWM construction is scheduled in the area. You will be asked to enter the Project ID provided with your letter. Once you submit this information, the system will prompt you for your email address. Click REGISTER. The system will automatically send you an email to activate your account
The Department of Water Management is responsible for delivering close to 1 billion gallons of fresh pure water to the residents of Chicago and 125 suburban communities everyday. We are also responsible for removing the waste water and storm runoff from the streets of Chicago, via our sewer system and delivering the effluent for treatment to the Metropolitan Water Reclamation District of Greater Chicago. This is all accomplished through a network of purification plants, tunnels, pumping stations, water mains, sewer mains, valves and structures that require constant upkeep and maintenance.