What is WaterALERT?

Welcome to WaterALERT, a service offered by the City of Chicago’s Department of Water Management (DWM).
WaterALERT provides Chicago residents with scheduling information on water infrastructure improvements. This new system allows residents to sign up to receive e-mail alerts on their mobile devices or home computers notifying them of any construction that will impact water service in their area   Frequently Asked Questions

The Department of Water Management is responsible for delivering close to 1 billion gallons of fresh pure water to the residents of Chicago and 125 suburban communities everyday. We are also responsible for removing the waste water and storm runoff from the streets of Chicago, via our sewer system and delivering the effluent for treatment to the Metropolitan Water Reclamation District of Greater Chicago. This is all accomplished through a network of purification plants, tunnels, pumping stations, water mains, sewer mains, valves and structures that require constant upkeep and maintenance.

MeterSave is a program offered by the City of Chicago Department of Water Management (DWM) to non-metered Chicago homeowners to voluntarily install meters to help them save water and save money. Water charges in non-metered homes are tied to factors such as building size, lot-size and the number of plumbing fixtures. However, metered homes are billed according to actual water usage. This means that with minimal effort, participating homeowners could save money on their water bills. Because customers with metered homes pay only for the water they use, they can save money while at the same time helping to protect Lake Michigan and save water.   Start saving

Department of Water Management

Department of Water Management
Barrett B. Murphy, Commissioner

The City of Chicago's Official Site

City of Chicago
Rahm Emanuel, Mayor