Department Water Management

What types of notifications will be sent?: You will be kept informed on the progress of water main installations in your area including estimated start and end dates.
How many e-mail addresses can I add to my account?: You can add one email address.
I haven’t received the alerts on my email. What should I do?: It could be due to one of the following reasons:; You may have entered an incorrect email.; Email the ENShelpdesk for further assistance.; SPAM filters blocked the emails from the project notifications system: Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (junk mail or spam) from being delivered to users’ mailboxes. Some of these methods may mistakenly classify project notification emails as such and not deliver the alert to the recipient.
How do I prevent SPAM filters from blocking my alerts?: To ensure that you receive our email notifications, please add the sender’s email to your contacts list. The sender’s domain name must be added to an address book or “safe list.” To assure that you receive project notifications please add buildingabetterchicago.org to your address book or safe list. If you still have trouble, please contact us at ENShelpdesk.
Will I be charged?: Signing up for project notifications is free. However, you may be charged for incoming calls, messages and data on your devices, depending on your service plan. Please contact your mobile service provider to find out the cost.

What are project notifications?

Welcome to project notifications, a service offered by the City of Chicago’s Department of Water Management (DWM).
Project notifications provide Chicago residents with scheduling information on water infrastructure improvements. This new system allows residents to sign up to receive e-mail alerts on their mobile devices or home computers notifying them of any construction that will impact water service in their area Frequently Asked Questions

Signing Up for project notifications

Online Registration

Customers will receive a Project ID number in their informational package when DWM construction is scheduled in the area. You will be asked to enter the Project ID provided with your letter. Once you submit this information, the system will prompt you for your email address. Click REGISTER. The system will automatically send you an email to activate your account

The Department of Water Management is responsible for delivering close to 1 billion gallons of fresh pure water to the residents of Chicago and 125 suburban communities everyday. We are also responsible for removing the waste water and storm runoff from the streets of Chicago, via our sewer system and delivering the effluent for treatment to the Metropolitan Water Reclamation District of Greater Chicago. This is all accomplished through a network of purification plants, tunnels, pumping stations, water mains, sewer mains, valves and structures that require constant upkeep and maintenance.

What are project notifications?

Signing Up for project notifications

Online Registration

Department of Water Management
Randy Conner, Commissioner

City of Chicago
Brandon Johnson, Mayor

What are project notifications?

Signing Up for project notifications

Online Registration

Department of Water ManagementRandy Conner, Commissioner

City of ChicagoBrandon Johnson, Mayor

Department of Water Management
Randy Conner, Commissioner

City of Chicago
Brandon Johnson, Mayor